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Frequently Asked Questions

Tickets & Draw

There are ticket packs totalling tickets available. Ticket packs are available for the following prices and quantities:

When you first attempt your purchase, your credit card will place a hold on the amount – this happens whether it was successful or not. If the purchase is accepted by your bank, your statement will show a purchase from SecheltHospRaffle. If, for some reason, your bank declines the purchase, the hold will disappear after 3-5 days.

There are a total of tickets available for sale; the odds of winning depends on the number of tickets purchased at the time of the draw.

Unfortunately, no. For regulatory reasons, this raffle’s ticket numbers are issued in sequential order.

The raffle closes on PST.

The draw will take place on PST.

Purchasers must be years of age or older.

No, purchasers must be over the age of and located in British Columbia at the time of purchase. Please note that you do not need to be a BC resident to make a purchase, but simply located in the province at the time of purchase.

While your draw numbers are displayed on this website once you successfully complete your purchase, your official ticket will be sent by email. This email will contain your draw numbers and ticket validation number. For this reason, it is important to ensure your email address is entered correctly when making your purchase.

You can view your ticket purchase anytime by visiting the Past purchases page and entering your last name and PIN#.

Simply contact us through the form on this website and clearly describe the nature of your issue. A customer support team member will respond shortly. Rest assured, if you saw a purchase confirmation message on this website after completing your transaction, your ticket numbers have still been entered in Raffle draw.

Payment

Visa and Mastercard are accepted.

Banks always place a hold on the funds (like when you visit a gas station and use your card) to ensure that the amount is reserved. If the transaction is declined, the hold disappears after 3-5 days. If you still see the amount on your card after that time, then please contact support.

Banks charge a variety of fees to use their cards. We have chosen to offer those that charge the lowest fees possible in order for as much of your money to go to the cause.

No, all sales are final. Once you’ve completed your purchase, your tickets are officially entered into the raffle and therefore cannot be refunded.

Winning Ticket

The winning number will be posted on the raffle website once the winner has been confirmed on or about .

The person with the winning number will be contacted by phone or email and will have 5 days from the time of contact to prove that they meet eligibility requirements. Further instructions on how to claim your prize will be provided at that time. See Rules for more details.

No, all prizes must be accepted as awarded and cannot be transferred, substituted or redeemed for cash.

If you can't find the answer to your question here, or if you are having any other problem participating in the contest, contact us and we will be glad to help.

Tickets only available for purchase within British Columbia; orders will not be accepted from outside the province. Maximum of 3,500 ticket packs totalling 31,000 tickets will be sold. The odds of winning are based on the total number of tickets issued by the time of the draw.